We ship out orders from Monday - Friday, not including holidays. We do not ship on weekends. Orders placed between Monday - Friday will be processed within 24-48 hours providing there are no issues with payment. Orders placed on weekends will be processed on the next business day. Products that are being shipped are subject to standard delivery times. Please note that we do not take any responsibility for lost packages after Canada Post has confirmed delivery. We advise that you to contact your local postal service for any lost or stolen packages. Please be sure that you are entering the correct shipping address. We advise that you verify that ALL information is correct before submitting your order. We are not responsible for additional shipping costs if your package is returned to us and needs to be reshipped.
We ship domestically and internationally. However, do note that we do not deliver to PO Boxes, military and restricted areas. Shipping rates are based on product weight and your location. Please note that we are not held responsible for any custom fees that you may incur.
All rates for products and shipping are calculated in Canadian dollars.
NOTE: Delivery times may be impacted due to the COVID-19 pandemic.
Local pickup option
Local Pickup: UPS Store 1769 St Laurent Blvd, Ottawa ON, K1G 5X7
Canada Post is not accepting mail and parcels for many international destinations as a result of the COVID-19 pandemic. Canada Post did not say when the temporary disruption would end.
Please see and review link below for the list of countries that are suspended, to ensure your country is not impacted.